Our blog is full of tips and tricks to help you and your clients throughout the appraisal process.
Your Guide to Exceeding Customer Service Expectations In late-2018, MBA reported mortgage lending institutions were spending more money on consumer-facing technologies than any other category (the top 5 of 28 total categories surveyed are outlined below). With your competition searching for their “silver bullet” to a great customer experience, what steps are you taking to […]
A Reconsideration of Value, or ROV, is the process in which you file an appraisal value dispute. The Reconsideration of Value comes into play when an appraiser’s opinion of value is not agreed upon by the parties involved in the transaction. The purpose of this blog is to educate on the ROV process and to […]
Ordering an appraisal is usually the last step in the home buying process and often causes the borrower a great deal of stress. If not adequately prepared, the requirements to meet for an FHA loan can be extremely stressful. We have compiled a list of common issues that come up during an FHA appraisal that […]
How often do you feel, as a consumer, that you are just another means of profit for retailers? Whether met with poor service levels, lengthy response times, automated messages, or unfriendly people, our perception of these types of companies can quickly turn sour and can impact a business’ bottom line. At Class Valuation, we strive […]
