Your Guide to Exceeding Customer Service Expectations
In late-2018, MBA reported mortgage lending institutions were spending more money on consumer-facing technologies than any other category (the top 5 of 28 total categories surveyed are outlined below). With your competition searching for their “silver bullet” to a great customer experience, what steps are you taking to ensure you have life-long customers? As a leading appraisal and valuation services company that has always been focused on providing an outstanding customer experience, our research has uncovered three key findings to great service. Fill out the form below to read the full guide today.