I want to take a moment to thank you and your team for just phenomenal customer service. I was admittedly not the easiest customer. My family is buying our first home, we have a toddler and a baby, and this home was just such an amazing opportunity! That being said, the appraisal has been this potential dark cloud looming over my plans of decorating the kids bedrooms and planning a backyard they can play in. I was so anxious to get the results that I began bugging your customer service chat at 7:00 AM this morning. Your team kept me updated through the process all day! Everyone was so sweet and helpful and made me feel like I was your ONLY client. I can’t tell you how much this means to a stressed out mama who was anxiously awaiting the green light on her temporary dream home. You’re doing something right over there. Thanks so much!
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