Are you ready to join the industry’s most innovative Appraisal Management Company poised for long-term growth and success?

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As a top 10 Appraisal Management Company focused on making the American Dream a reality for more homebuyers, we are passionate about innovating the appraisal process and are poised for tremendous growth in the years ahead.
Check out our current openings below, and apply today!

Open Positions

The Quality Control Admin role is perfect for someone who is meticulously detail-oriented! They are responsible for double checking and triple checking that all documents for the Appraisal are successfully updated before being delivered to the client. The QC Admin also monitors a queue and works very closely with the QC Frontline team.

In addition to our Key Skills & Traits, here are specific Requirements for this opportunity:
  • Preferred 1+ year(s) experience of reading and navigating residential appraisal reports
  • Preferred familiarity with residential appraisal forms software

The Quality Control Specialist will perform administrative review on appraisals submitted by our contract appraisers. The Quality Control Specialist will use their knowledge and experience, as well as lender criteria to evaluate reports and determine if and when corrections or additional information is needed form the contracted appraiser. Ultimately the Quality Control Specialist is responsible for delivering completed and satisfactory appraisals to the lender.

In addition to our Key Skills & Traits, here are specific Requirements for this opportunity:
  • Monitor the queue daily: Ready for Review
  • Review submitted reports by following the designated checklist to ensure the report is complete and is compliant
  • Apply proper application of valuation method and techniques to residential properties
  • Excellent written and verbal communication skills
  • Familiarity with residential appraisal forms software

The Account Coordinator is responsible for providing callers with updates on their orders. If the called needs additional assistance outside of the Account coordinator knowledge base the call is to be transferred to an Account Manager. The Account Coordinators are responsible for managing the update and the due today queues based on set policies and procedures.

In addition to our Key Skills & Traits, here are specific Requirements for this opportunity:
  • Manage the update queue and properly follow up with both the appraiser and the client
  • Properly notate Appraisal Scope with any information received via calls or emails
  • Communicate accurate information to internal and external clients and appraisers
  • Assist with on the job training of new employees

The objective of Client Services is to provide the best in class customer experience. Client Services determines problems/weaknesses and resolves them before they affect our clients. These issues may be procedural, external, internal or the subject property at hand. Phone calls that become beyond that reach of basic knowledge of an Account Coordinator may be escalated to the Account Manager to handle. The Account Manager (AM) is also responsible for managing and growing our current client base, maintaining long term client relationships and managing the sales opportunities within them. Each AM will have a designated queue of orders based on status in which they oversee and monitor according to the process and procedures.

In addition to our Key Skills & Traits, here are specific Requirements for this opportunity:
  • Identify accounts that are likely to become escalated to manager level
  • Handle escalated orders that require Account Manager attention
  • Understand the time sensitive nature of our business and can thrive in a fast-paced environment
  • Conduct review on accounts on a regular basis to evaluate client’s needs
  • Communicate and build lasting relationships with your clients
  • Identify, research, and resolve customer issues using effective problem-solving skills

In this role, you will have the opportunity to make a difference in Class Valuation’s brand, help to develop the internal and external culture, affect the web site presentation and social media presence.

In addition to our Key Skills & Traits, here are specific Requirements for this opportunity:
  • Manage event logistics for seminars, receptions, tradeshows, and other local events.
  • Coordinate internal team events, including onsite activities, offsite events, friendly competitions, and more to ensure strong company culture.
  • Manage and track social media communities with an emphasis on targeted growth.
  • Execute internal marketing strategy, including team member newsletter, interior décor, social media posts, branded item distribution, and more to exemplify a cohesive brand and identity internally.
  • Execute partner acquisition and retention programs including, but not limited to, monthly newsletter, Client of the Month program, Appraiser of the Month program, and special experiences (e.g. charity events, gift baskets, etc.).
  • Collaborate with other departments and key stakeholders to manage marketing requests, provide writing and editing support, and develop content as needed.
  • Collaborate with SVP of Marketing and Marketing Manager to order appropriate giveaways, materials, and promotional items for internal and external marketing needs.
  • Maintain and update the marketing materials (collateral) housed in the office and offsite.
  • Demonstrated writing, editing, and proofreading skills with an eye for graphics.

Job Requirements:

  • Bachelor’s degree required in Communication, Marketing, or other related field.
  • Excellent written communication and presentation skills.
  • Proactive, self-motivated, organized, and a strategic thinker.
  • Flexible and willing to own new challenges.
  • Proficiency in Microsoft Office product suite.
  • Knowledge of Adobe InDesign, Photoshop and Illustrator a plus.

Ready to join the Class Valuation Team?

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