Churchill’s appraisal review process was rigorous and resource-intensive. Every appraisal moved through multiple internal review layers, incurring review fees and requiring staff time to evaluate accuracy, completeness, and investor compliance. The process protected loan quality, but added cost, touches, and time.
Churchill needed a way to eliminate duplicate reviews without increasing risk.
Churchill partnered with Class Valuation to pilot CVUE, a program that shifts appraisal review upstream through an insured process, eliminating redundant lender-side checks. Qualifying appraisals were routed through a separate automated workflow and bypassed Churchill’s traditional internal review queue. During the pilot, Churchill validated alignment by reviewing files in parallel. Once confidence was established, the redundant review layer was removed.
The result: a streamlined appraisal workflow that preserved quality while reducing internal friction.
CVUE-eligible appraisals closed 3.9 days faster than non-CVUE appraisals, a direct result of eliminating revision loops and redundant review time.
Churchill's revision rate dropped from 28–30% to 17.9% on CVUE-eligible files, a significant reduction that freed staff to focus on moving loans forward rather than managing appraisal issues.
Churchill maintained its conservative underwriting standards throughout, with Class assuming the repurchase liability on eligible files.
Founded in 2009, Class Valuation is a leading nationwide AMC recognized for fast turn times, exceptional quality, and client service. The company combines skilled professionals, innovative products, and advanced technology to help lenders improve efficiency and manage valuation risk. Visit classvaluation.com.
